Customer Service, FAQ, and Contact Us

How to contact us:

If you have any questions about your order, please contact us at marketing@jleindustries.com.

 

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as 3–4 business days. So, your order should be received within 6-11 business days.

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities nationwide.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at marketing@jleindustries.com.

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at marketing@jleindustries.com.